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Komplek Raffles City Blok. E No. 6-9, Jl. Raja H. Fisabilillah, Batam Centre, Kep. Riau 29444
Rp. 575.000
Rp. 550.000

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 Holiday Tour & Travel

Terms & Conditions

Holidaytourtravel.net is online ecommerce engine of C.V Holiday Company. It is an innovative, instant confirmation for activities booking, Land tours vacation/ Sightseeing tours, admission tickets, all of our products in the website. So we could serve our customers better. The access to this program is strictly controlled by C.V Holiday. The entire information including pictures, designs, logo, Text, audio, video contained within this website is copy write protected. Copying, reproducing, improper use, disclosing of information is strictly prohibited. Holiday Tour & Travel reserves the right to change and enhance details within the website from time to time. Such changes will be notified through the system “Terms and Condition”.

Holidaytourtravel.net is committed to globally serve individual customer, members, Reseller, and travel agents worldwide.

To access our website shall imply the acceptance of the terms & conditions by the Holiday Agent, this will be an Irrevocable acceptance to the conditions wrote in this website. Holidaytourtravel.net reserves the right at any time to amend the terms & conditions; such amended terms of use shall be effective upon posting on this website. Other also, specific terms & condition may apply to specific content, products, materials, services or information contained on or available through this website. Such specific terms will supersede respective conditions contained within this document. It is the responsibility of the individual members to be conversant with all the updates, changes and other relevant information.

Holidaytourtravel.net reserves the right to offer a login ID, password, and company code to access Holidaytourtravel.net ecommerce system, to individual customers, members, tour operator, reseller, and many more to do an instant booking transaction online. Access codes provided to the members personal become a responsibility of the signor and not permitted to be transferred or disclosed to a third party, for security reasons Holidaytourtravel.net if forget your password to login, please use the forgot password button in the login page. System will generate new password to your email.

All rates quoted are either commissionable or net (Non Commissionable), quoted hotel rates are per night basis, quoted Land Tour vacation, admission, group series, cruise vacation, sightseeing tours are quoted per person basis, rates quoted could either be for the following: Room Only, Bed & Breakfast, Half Board, or all inclusive. Any additional Meals, special request, it could be ordered by place additional notes before check out and make a payment. The rates are quoted per meal, per person, per activity, net prices (Non commissionable) and inclusive of taxes and service charges. Child and Infant policy is based on the individual hotel policy, single supplement prices also depend on individual hotel policy. All prices quoted subject to changes due to inflation/ fluctuation from the hotel rate, currency, Government taxes increases, and any similar situation. Therefore C.V Holiday reserves the right to charges or amended the prices even after confirmation or bookings.

Rates are quoted in Indonesian Rupiah and will be converted to local currency if you purchased and submit the payment using your credit card (Master card, Visa card, JCB card) or Pay pal account. We work with Bank to provide a secure payment to our customer. So we guarantee all online payment through our engine.

We also accept a deposit in Indonesian rupiah currency, so customer could transfer/ wire the fund to our Bank, send us a confirmation receipt via email, call, online chat, etc. we will enter the balance to your personal account with holidaytourtravel.net

Deposit non transferable/ withdraw, but it could be used for other transaction with the same member user ID.

BOOKING RESERVATION PROCEDURE

In order to serves and provide a secure transaction, each customer must register online in our website and will create username, password, input all the necessary information in the provided fields.

All bookings via online/ Holidaytourtravel.net it will provide an instant confirmation and guarantee to the hotel. if the product show available in the system, We will send a notification if there are any amendment from the hotel site the latest is 48 hours from the initial payment received. (Such as room on request, waiting list, etc)

Cancelation policy is provided in case by case situations, depends on each hotel policy. Holidaytourtravel.net reserves the right to charges a full amount even the voucher not used at all before or after the reservation date.

Number of guest per room, per ticket, ages, adult, child, must be specified and defined during booking process, in the note fields provided. Extra bed, single supplement, special meals, and all the special requirement must be define too. Additional night booking after departure will be treated as a new reservation and follow the updated rate from hotels.

Transfer and sightseeing purchase must have a timeline from one week to 72 hours in advance for a confirmation rooms/ availability tickets or etc. Less than the mentioned time requirement we have the rights to cancel the order.

Reservation in the holidaytourtravel.net online is created for individual travelers and group, however in order to get definite quotation for large/ or guest more than 15 people. We suggest to customers send us email for reservation at Info@holidaytourtravel.net/ call to +6289611836979/ leave your message online in the products posted first then submit the payment once everything has confirmed as required.

VOUCHER

Members or Customer will received e-Voucher for all reservation and booking made, for Travel agent that willing to use their own voucher is allowable, as long the confirmation/ booking number written in the voucher. Also has to mention the booking payment through Holidaytourtravel.net.

Supplier/ vendor may refuse to accept travel agent voucher when information is incomplete, inaccurate and illegible.

Voucher would be sent through email directly to member that placed the reservation online through Holidaytourtravel.net, same case for the off line booking.

AMENDMENTS

Amendments can be made to any booking prior to the cancellation deadline; any amendments after the deadline will invite cancellation charges as indicated in the cancellation deadline clause.

Cancellation fee may apply depending on the situation from each hotel, admission policy, and supplier policies. The process for cancellation must be done by email to customerservices@holidaytourtravel.net and it should take from 30 – 60 days processing time.

Refund requests will only provided if received in writing within 15 days from the date the travel component was to be provided. We wouldn’t be able to process claim unless we receive written proof from the services provider that the guest has not utilized all the services in full as specified in our final confirmation that the refund will apply to the not used services.

 

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